To register on Lotto247.co.za simply click the orange Register button on the top of the page.

Please enter your details on the registration form and click the Register Account button.

Please note, it is important that you enter your First and Last name as they appear on your South African ID.

You will receive a 100% deposit match on your first deposit made within 30 days of your registration on Lotto247.co.za.

These funds can be used on lottery betting only and winnings from these bonus funds will not be subjected to any wagering requirements. You can read more about the welcome bonus here!

The most common reasons for an account being suspended after registration are:

– The First name and Last name do not match the ID Number used

– The ID number has been entered incorrectly

– You have used a Passport number instead of an SA ID Number

In the event of any of the above scenarios you will be required to submit proof of identity to our support team. You can communicate with them via the Customer Service page or [email protected]

Yes! Lotto247 is owned and operated by JackpotStar777 (Pty) Ltd. a licensed bookmaker with the Western Cape Gambling & Racing Board under bookmaker licence 10189543.

Lotto247 accepts players over 18 years of age from all over South Africa.

To update your name, address, date of birth, email address or mobile number you will need to contact our Customer Support team who can update it for you. You can communicate with them via the Customer Service page or by emailing [email protected]

To update your password or notification settings please, log in, and navigate to the ‘My Account’ section, and click on ‘My Profile’.

If you would like to change your password and you are currently logged into your account simply go to ‘My Account’, select ‘My Profile’ and select the ‘Change Password’ option.

If you are not logged into your account or if you have forgotten your password please see the question below.

If you have forgotten your password please follow the below steps:

1. Click on the Forgot Your Password link on the Login page.

2. Enter the email address that you registered with and click the ‘Send’ button.

3. You will be sent an email to reset your password.

4. Click on the link in the email which will take you to a page to reset your password.

5. Enter a new password into the field and click the update button.

6. You will see a success message when the process is complete.

Please take note, if you have saved your password in your browser you may need to update this as well or be aware of this when you next log in.

The Western Cape Gambling & Racing Board requires that you update your password every 60 days. You need to enter your existing password and a new password (the new password may not be the same as your old one).

This is a security measure for your protection.

At the top of the website page after logging in you will see a field called ‘Balance’. This will display your total current balance.

Clicking on the arrow on the right side of this field will open a drop-down that displays a breakdown of your cash balance and your bonus balance.

Go to ‘My Account’ and then click on ‘Transaction History’.

This will provide you with details of your deposits, wager activity and withdrawals.

The winning numbers for all lotteries are updated on the website after every lottery draw takes place.

Go to ‘My Account’ and then click on ‘My Results’.

This will provide you with a list of all your lotto bets grouped by transaction, including any open bets.

When a draw results, the entries on this page will be updated to include the winning numbers. Any winnings combinations in your entries will be highlighted along with the winnings values.

We can only update the draw results once the official lottery website has published the winning numbers and the number of winners per prize tier. When that information has been published then the Lotto247 website will be updated.

Depending on the lottery, the results may remain pending for longer durations. For German Lotto (6aus49), for example, it might take up to 48 hours from the draw date for the results to be finalised. Please stay patient and do feel free to get in touch if you have any concerns.

Navigate to the ‘My Results’ page and select the transaction that you would like to replay.

Click on the blue ‘Replay’ button on the right side of the transaction to begin the process of replaying your numbers.

Lotto247 offers the following deposit methods:

– Credit and Debit Cards

– Ozow (instant EFT)

– 1 Voucher

– Capitec Pay

For more information regarding payment options click here.

To make a deposit please follow the below steps:

Log in to your Lotto247 account

Click on the blue Deposit button at the top of the website page

Choose one of the available payment methods to add funds to your account

Complete the form with the required information and complete your deposit

There might be a slight delay in receiving funds in your Lotto247 account, kindly allow up to 60 minutes for the funds to update. This delay could be due to factors such as slow bank response or ongoing maintenance work by the bank.

If you have made a deposit that is successful on your side but is not reflecting in your Lotto247 account after 60 minutes please reach out to the support team via the Customer Service page or [email protected]

Go to ‘My Account’ and select ‘Withdrawal’ from the menu.

Enter the amount that you wish to withdraw and click the Withdraw button.

Please enter your bank account details and submit the details. Please note that we can only pay out to your bank account, no other third parties.

If this is your first time making a withdrawal our support team will contact you to request certain information to verify your account.

1. A copy of your ID (passport, driver’s licence or national ID)

2. A selfie with ID (take a selfie holding your ID next to your face)

3. Proof of address (not older than 3 months). This can be a bill or bank statement issued in your name within the last 3 months

4. A valid bank statement not older than 3 months. The bank statement needs to show:

– The bank logo

– Your name or the account holder’s name

– Account number

– Issue date for the statement

– Address details

You can submit them via the Customer Service page or by emailing [email protected]

We endeavour to process withdrawal requests within two business days.

If you wish to cancel a withdrawal request please contact the Customer Support team via the Customer Service page or [email protected]

Opting in to receiving special offers & jackpot reminders will assure you of being up to date with all bonuses as they become available. To make sure you are subscribed please go to the ‘My Account’ section, click on ‘My Profile’ and check that the ‘Notifications’ checkbox is ticked.

If you have been awarded a bonus bet please go to the ‘My Offers’ page and click the ‘Redeem’ button. You can then go ahead and make use of the bonus bet.

To redeem a promo code please go to the ‘My Offers’ page and click the ‘Apply’ button. This will add the bonus to your account for you to make use of.

If a particular lottery currently has a promotion applied to it then you will not be able to wager on that lottery using bonus funds, only cash funds can be used.

Bonus funds currently only apply to lotteries. We are working on bringing you some exciting bonuses on slots and live games. Please stay tuned!

If you are participating in a deposit match bonus you will receive a percentage of your deposit value back as bonus funds. Bonus funds are issued immediately. If you do not receive your bonus funds after a couple of minutes please contact the Customer Support team via the Customer Service page or by emailing [email protected]

Please note that every bonus has terms and conditions attached.

Please check your spam/junk folder in your inbox and mark our communication as safe. This way our emails will go straight to your inbox in the future.

Please also check that you have registered with the correct email address.

If you have already checked the above please reach out to the support team via the Customer Service page or [email protected]

If your login details are entered incorrectly you will see the following message:

Incorrect email or password. Attempts remaining: 2
Warning: After 3 consecutive unsuccessful login attempts, your account will be locked

If your login details are entered incorrectly three times in a row your account is temporarily locked as a security precaution. You will see the following message:

Your account is currently locked for 30 minutes. You can immediately regain access to your account by resetting your password here or alternatively contact [email protected] to resolve this issue.

You can override the 30 minute block by resetting your password using the Forgot Password process. If you experience any difficulties please reach out to the support team via the Customer Service page or [email protected]

Modern web browsers and password managers come with a feature called password autofill. This helps users store and automatically use their account credentials to access websites and other applications.

If you make use of this feature please remember to update the password via the autofill settings option once you change the password on our website.