Once the draw results are confirmed and the payouts finalised, any winnings will be automatically credited to your Lotto247 account.

• Access your Lotto247 account by clicking the “Login” option located at the top right corner of the site. Enter your registered email address and password, and you’ll be ready to begin the process of withdrawing your winnings. Navigate to ‘My Account’ and choose ‘Withdrawal’ from the menu.
• Enter the desired withdrawal amount and click on the Withdraw button.
• Kindly provide your bank account details and submit them. Please note that payments can only be made directly to your bank account and not to any third parties.
• If this is your first withdrawal, our support team will reach out to request specific information to verify your account. To guarantee the secure payment of all winnings, whether from the lottery or any other products we offer, your identity must be verified first. This requirement is one of the conditions of our licence with the Western Cape Gambling Board. Bettors are required to verify their identities to ensure they meet the legal age requirements. This also serves as an extra measure to confirm that funds are allocated to the correct individual. To verify the authenticity of the data provided by the customer, we kindly ask for the submission of specific documents.

1. A copy of your identification (passport, driver’s licence, or national ID)
   Take a selfie holding your ID beside your face.
2. Proof of address, not older than 3 months, is required. This document can be a utility bill or a bank statement in your name dated within this period.
3. A valid bank statement dated within the past 3 months is required. The statement must display:

• The logo of the bank
• Your name or the name of the account holder
• Account Number
• Statement Issue Date
• Address Information

You can submit through our convenient Customer Service page. Alternatively, you can reach us by sending an email directly to our dedicated support team at [email protected]

We endeavour to process withdrawal requests within two business days, ensuring that all necessary checks and verifications are completed efficiently. Our team is committed to providing timely service, aiming to make the withdrawal process as smooth and seamless as possible for our valued clients.

To cancel a withdrawal request, please reach out to our Customer Support team through the Customer Service page or via email at [email protected].

Having clarified how Lotto247 payouts operate, you can now confidently try your luck with the wide array of betting options available on Lotto247. Whether you’re interested in traditional lotteries or exploring innovative new games, there’s something for everyone to enjoy. Lottery jackpots can be unexpectedly won at any moment, so if you’ve placed a bet, you’re in the running and could become a winner at any time. To ensure a seamless experience, keep your account verified and your information up-to-date. This not only helps in securing your winnings but also provides a smooth and hassle-free process when claiming your prize. Stay informed about the latest updates and offerings through regular newsletters and promotions, maximising your chances for a thrilling lottery experience.

Here at Lotto247, we’re committed to providing five-star lottery betting, from start to finish. Bet responsibly, and let the good times roll!